Return / Refund Policy Statement

 

ExpressContacts Return Policy

1. 30-Day Return Policy
Items may be returned within 30 days of purchase provided they are unopened, undamaged and in original condition. Such returns will receive credit in full, excluding any shipping charges. We cannot accept opened boxes and vials, as we are unable to return these to the manufacturer.

Note: There are no refunds or returns on colored contact lenses.

Returning Johnson & Johnson Products

2. Defective Products
In the unlikely event you receive a defective lens, do not throw the lens away. It may need to be returned to the manufacturer for analysis. Provided the lens manufacturer agrees the lens is defective, a replacement lens will be issued at no cost. Please note that defective lenses may only be exchanged for the exact same lens and prescription. We cannot issue refunds for defective items.

3. Returns Procedure
Before returning items, please contact our customer service department (by email or phone). You may contact us at 1-877-808-2020. Our Customer Care Specialists are available Monday-Friday 9AM-5PM Eastern time and will be pleased to assist you.

Email address: expresscontacts@aol.com

If emailing, please include your name, order number, the reason for the return in the email, and whether you would like a refund or exchange. If calling, please have this information available. Our customer service department will issue you a Return Merchandise Authorization (RMA) number. This number should be written prominently in the address portion of your return package.

4. Mailing Address
After obtaining an RMA number, send your return to:

Attn: ExpressContacts Product Returns
RMA#: (write your RMA here)
3101 S W College Rd
Ocala FL 34474

5. Mailing Instructions
Please package your return carefully to ensure your lenses are not damaged in shipment – we cannot issue credit for items damaged in transit to our office. Also, to ensure safe delivery, you should ship your package using a trackable carrier (we recommend UPS, FedEx or DHL). We are unable to issue credit for packages lost in transit to our office.

If you have any questions regarding our returns policy, please contact us.




Articles by Dr. Michael P. Lange O.D., C.N.S.

New Naked Super Protein
Eye Health Benefits of Omega-3 Fish Oil
Fortifeye™ Complete Plus & Complete Macular Defense - the newest nutraceutical eye vitamins from Fortifeye
Fortifeye™ and the ABCs of Ocular Nutrition
FortifeyeFOCUS - Astaxanthin, lutein and zeaxanthin supplement featuring AstaREAL® astaxanthin
MaxiVision® Dietary Supplements with Lutein

Dr. Lange On Age Related Macular Degeneration (ARMD)
How can nutritional support and lifestyle changes help Macular Degeneration? Contact Lenses For Extended Wear - Silicone Hydrogel Contact Lenses Make An Impact
Two New Silicone Polymer Lenses For Everyone
Acuvue® Advance™ with Hydraclear™ - A Contact Lens Breakthrough Dr. Michael Lange, Optometrist says Bausch & Lomb Pure Vision 2 HD and Pure Vision 2 HD for Astigmatism give great vision Compared to the Night & Day™ contact lens
Qualifying Questions for Acuvue® Advance™ Patients AIR OPTIX™ Night & Day® AQUA Soft Contact Lenses for Extended Wear
AIR OPTIX™ Night & Day® AQUA - An Alternative to Refractive Lasik Surgery Colored Contact Lenses - Eye Doctor Tells All About Colored Contacts Sunglasses and Contact Lens Wear
What type of FISHING and BOATING sunglasses are best?
Dr. Lange recommends the best sunglasses for MOUNTAIN BIKING Fish Oil Triglycerides vs. Ethyl Esters - Some fish oil supplements are better than others. Here's the difference.


Get all your Ciba Vision contact lens rebates! Looking for AIR OPTIX NIGHT & DAY AQUA, AIR OPTIX AQUA, DAILIES AquaComfort Plus, or Focus DAILIES mail-in rebates? Just click on your preferred brand to get your Ciba Vision contact lenses by mail order from Express Contacts, and at a discount with all rebates - it's easy!
 
Toll Free: 1.877.808.2020
0 Items...$0.00 | view cart
Express Contacts
Discount Contact Lenses
If your lens isn't listed
call for price availability

1-877-808-2020

Start Shopping!



Fortifeye Vitamins
A synergistic blend of vitamins, minerals, phytonutrients, wholefoods, enzymes,
superfoods, antioxidants, and triglyceride based omega-3.


Paleo Simplified Superfood energy bars

Copyright © 1999-2011 Express Contacts 3101 SW College Rd. Ocala, FL 34474 All Rights Reserved. Powered by Acceleration.net
Sitemap | Returns/Refunds | Delivery Method | Merchant Policy | Privacy Policy