ExpressContacts Privacy Statement
collects information about its customers both
during the order process and as customers
navigate the http://www.expresscontacts.com/
web site. The information provided by customers
during the ordering process such as their
name, physical address, email address, and
payment information is considered private,
and ExpressContacts will not sell this personal
information to third parties. This information
will be used to process your order and deliver
it to you in a timely fashion. In addition,
ExpressContacts reserves the right to contact
existing customers regarding store specials
and other significant events.
ExpressContacts will provide existing customers
with the opportunity to "opt-out"
or choose to be removed from future mailings
from ExpressContacts. Opt-out information
will be included with any non-personal or
non-essential message sent to prior customers.
You may also Opt-Out by sending an email to
requesting that you be removed from certain
types of future mailings or calling 1-877-808-2020.
A personal or essential message is one that
would relate directly to the particular customer's
ExpressContacts also routinely collects statistics
on site usage patterns through web logs, web
beacons and third party service providers.
These statistics are not intended to relate
to any particular individual. Instead, they
are used internally to judge the effectiveness
of web site features and content. Some real-time
information is occasionally used to automatically
suggest a product to a customer based on that
customer's observed preferences.
Party Service Providers
ExpressContacts may share your information provided
with your order with third-party service providers
who provide services related to your order.
Examples of these third-party service providers
include a credit card processing company,
a contact lens supplier, or a shipping service.
Your personal information will not be used
by any third party for purposes other than
providing these services in relation to your
ExpressContacts may verify your prescription
information provided with your order with
your doctor or eyecare provider as required
by Federal Law. For more information about
how your Personal Health Information is protected,
please see our Notice of Privacy
Disclosure of Your Information
We reserve the right to disclose your personally
identifiable information as required by law
and when we believe that disclosure is necessary
to protect our rights and/or comply with a
judicial proceeding, court order, or legal
process served on our Web site.
ExpressContacts may sponsor or host contests or drawings
from time to time. Some contests may be offered
in conjunction with a third party sponsor
and website users will be notified at the
time of the contest as to whether a third
party sponsor is involved and whether the
third party will be receiving the user's information
to send promotional communications. The website
user can then choose whether to enter the
contest or not at that time based on the terms
and conditions associated with that particular
All transactions occur through our Secure
Server, protected by a Verisign ® Secure
Site Certificate. That means that we use encryption
to secure information sent from your computer
to our servers. In addition, credit card numbers
and other sensitive information is encrypted
in our database(s) to provide a second layer
of security for your private information.
If you ever need to update any information
on file with ExpressContacts, you may call
1-877-808-2020 or email us at ExpressContacts
If you need to update your information when
re-ordering, you will have a chance to make
changes to your payment information, shipping
and billing address(es) at checkout.
you have additional questions about the privacy
of your information, please contact ExpressContacts
or call us at 1-877-808-2020.
3101 S W College Rd
Ocala FL 34474
ExpressContacts is a licensee of the TRUSTe Privacy
Program. TRUSTe is an independent, non-profit
organization whose mission is to build user's
trust and confidence in the Internet by promoting
the use of fair information practices. This
privacy statement covers the site http://www.expresscontacts.com/.
Because this Web site wants to demonstrate
its commitment to your privacy, it has agreed
to disclose its information practices and
have its privacy practices reviewed for compliance
you have questions or concerns regarding this
statement, you should first contact the Customer
Service Manager at 1-877-808-2020. If you
do not receive acknowledgement of your inquiry
or your inquiry has not been satisfactorily
addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php.
TRUSTe will then serve as a liaison with us
to resolve your concerns.
Updated on: 4/30/10
If we decide to change our
to this privacy statement, the homepage, and
other places we deem appropriate so that you
are aware of what information we collect,
how we use it, and under what circumstances,
if any, we disclose it. We reserve the right
to modify this privacy statement at any time,
so please review it frequently. If we make
material changes to this policy, we will notify
you here, by email, or by means of a notice
on our homepage.
If you have any questions regarding our merchant
policy and/or customer guarantee, please contact