Delivery Method and Shipping Information

Shipping to Countries Outside of the United States

International Shipping Methods and Costs*

When will my order ship?

The following factors may affect our ability to ship your order quickly:

We will not ship orders to be paid by personal check until the check has cleared.
If we happen to be out of stock when you order, we will upgrade your shipping (if necessary) to make sure that you receive your lenses within the specified delivery timeline. However, we cannot account for some manufacturer backorders that may delay delivery further.

Canadian Shipping - $10.95
Orders are shipped via USPS First Class International and will generally arrive in 7-14 working days. Some packages can be held by Canadian customs for duties and taxes, see disclaimer below.

All Other Countries

Orders are shipped either by International Express Mail or by Global Priority Mail.

Global Priority Mail - $15.95
International Express - $26.95

Additional International Shipping Information:

International Express is generally significantly faster. Delivery times by both methods vary widely between countries and often depend to a large extent on local import/customs processing. With some exceptions your lenses can generally be expected to arrive within 1-4 weeks.
Global Priority Mail is slower than Global Express with delivery times that generally fall between 2 and 4 weeks, depending on the destination country and the time required for the package to clear customs in the destination country.

Duties, Sales or Value Added Taxes
Please note that some governments (especially in Europe and Asia) collect Sales or Value Added Taxes (VAT) on contact lenses and other optical items. Such duties and/or taxes are NOT included in the purchase price of your order. It is the your responsibility to pay any such taxes as required by local statute at the point of delivery.

Package Loss and Fraud
ExpressContacts monitors package loss and credit card fraud rates for different countries and regions on an ongoing basis. On occasion, we find it necessary to require additional information prior to filling an order and/or decline to fill an order. The company reserves the right to decline to fill any order to any country or region at its sole discretion.

If you have any questions regarding our delivery methods and shipping information, please contact us.

Looking for US shipping rates?

*Shipping and handling charges include actual shipping charges, as well as order processing, labor and materials charges associated with handling an order.